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LEVEL UP! PLAY: FAQs

LEVEL UP! PLAY features Single Sign-On, which means you just need one account
to play, manage, and top-up all your games.
LEVEL UP! PLAY: FAQs

Frequently Asked Questions:

Question: What is new in LEVEL UP! PLAY?

Answer:
  • Sleek new look
  • Simple and faster interface
  • Secured email validation
  • One-account-per-email policy
  • Single sign-on system (which only requires the player, to register for one account only to access all Level Up! games)
  • Forums to be accessible soon

Question: When is LEVEL UP! PLAY going to be active and useable?

Answer:
  • LEVEL UP! PLAY will be launched on April 18, 2013.

Question: How do I register for a LEVEL UP! PLAY account?

Answer: 
  • Visit http://levelupplay.ph
  • Click on REGISTER
  • Fill up the form provided
    • Username
    • Preferred password, and
    • Email address that you will use for your account validation

Question: Do I need to register a different LEVEL UP! PLAY account for each game I want to play?

Answer: No. You can use a only one account to play all the games included in Level Up! Play system (Assault Fire, RAN, Cabal, Point Blank, Audition, and Band Master).

Question: Can I use an email I have used before (either in MyLevelUp! or E-games) to register and validate my LEVEL UP! PLAY account?

Answer: No. You have to provide a different email address. LEVEL UP! PLAY only requires and accepts one unique email address per account.

Question: How many characters are allowed for the My Level Up! username and password?

Answer
  • Username - up to a maximum of 16 characters but not less than the minimum of 6 characters
  • Password - up to a maximum of 20 characters but not less than the minimum of 6 characters
  • Passwords are CASE-SENSITIVE.

Question: Which characters are allowed for My Level Up! username and password?

Answer
  • You can only use alpha-numeric characters
  • ASCII characters are not allowed
  • No symbols and/or spaces

Question: I've finished filling up the form and pressed CREATE. It says that I have to validate my registered email. How do I do this?

Answer:
  • Check your email address (the one that you entered in registration)
  • Open the email from LEVEL UP! PLAY
  • Click the validation link shown there, and then you're done!

Question: If I am using an E-Games account, am I required to make a LEVEL UP! PLAY account too?

Answer: No need. Since your E-Games account is your LEVEL UP! PLAY account! No changes are going to be made to your profile and account details; you can continue to use your existing username and password. All your characters, gear, load/top-up/credits, CS tickets, and account history will not be changed or deleted.

Question: If I am new to Level Up! games and this is my first time to register, am I required to make a LEVEL UP! PLAY account?

A: No.
  • But it is recommended that you make a LEVEL UP! PLAY account now to play Assault Fire, RAN, Cabal, Point Blank, Audition, and Band Master.
  • If you want to play our other games too, (Ragnarok, Grand Chase, Perfect World, Rohan, FlyFF, Eligium, Brawl Busters, Crazy Kart, and RF Online), please register for a MyLevelUp! account.

Q: Can I have a LEVEL UP! PLAY account and a MyLevelUp! account at the same time?

A: Yes. As long as you have registered a unique (different) username and email address for each account.

If you have questions, you can visit the main link and file up the LEVEL UP! PLAY form . This is for  LEVEL UP! PLAY inquiries only. You can read more about Level Up! Play portal here.



Using an E-Games account:
  • You can still log in to LEVEL UP! PLAY using your CURRENT, existing E-games username and password. No need to register again.
  • No changes to your Ran, Cabal, Audition, Point Blank and Band Master game accounts and details. Accounts, characters, load/credit balance, and customer support ticket(s) will NOT BE DELETED. They will only be transferred to LEVEL UP! PLAY. 
  • You can still use the same top-up cards to load up your LEVEL UP! PLAY account.
Play these games using Level Up! Play account:
Source

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