NOTE: THE NEW SUPPORT SYSTEM IS AT PLAYPARK PH IBOX SUPPORT.
Register for a new account or login using Facebook, Twitter and Google+ and you can soon file tickets using your Facebook, Twitter or Google + account
Built-in Knowledge Base:You can find a solution to common technical, game-related or account-related issues using "Knowledge Base" built into the new system. (Search for solutions - as shown on the image below)
You can interact with Integrated Game Forums! (Beta) with fellow gamers and fans and find the latest and coolest tips and tricks from our Community Game Masters in built-in forums!
FAQ about NEW Level Up! Customer Support System
Do I need to register for a new account in the NEW Level Up! Customer Support System?- YES. Since this a new and independent system from the LU! PLAY and MyLevelUp! Customer Support systems, you will have to register for a new LU! Customer Support account OR you can use your Facebook, Twitter or Google+ account to safely and securely login to our new system.
- All your filed tickets will still be in both your MyLevelUp! And LU! Play CS Systems until April 4, Friday. NEW tickets should be filed via our new Level Up! Customer Support System.
- You can still view and access your tickets in both MyLU! CS and LU! PLAY CS until April 4, 2014 at 11:59PM. After which both of these systems will be deactivated and will no longer be available.
- We will do our best to resolve old tickets as soon as possible, but we still highly advise that you follow up your unresolved tickets through our NEW Level Up! Customer Support system by stating the number of your unresolved ticket for easy tracking.
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