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Login and Connectivity Issue August 2016

Login and Connectivity Issue August 2016

Just a month before the 3rd merging (Saturn and Orion), we experienced login issues and disconnection again. Could it be due to the recent bad weather, the ISP, the servers, the network or all of the above?

Sometimes, it's better to just sit back, relax for a while, and be assured that the technical team is working hand in hand with the internet and network providers to fix the problems, than to speculate hundreds of opinions to rant about.

We all want to play - and sometimes, we want to play right away - but if you would ask me, I'd say, let them do their job and I'll wait here 'til they're done. I'd rather cheer them up so the it'll get fixed asap than burden them with negative vibes. I don't wanna piss off myself as well. Anyways, read on about the latest updates.

Cabal PH Login and Connectivity Issues: Update August 19 2016

Please be advised that we are aware of the current login problem.
Our tech team is already coordinating with local TELCO's to isolate and fix the problem.
Update as of 8:15
Some users are now able to enter the game.
Others may still experience difficulty in login due to the high volume of players simultaneously accessing the servers.
Our tech team will work round the clock to monitor the progress of this issue.
Rest assured that we are doing everything we can to make your gaming experience more favorable.
Don't forget to receive your downtime packages.
- x5 [2H] BB Plus
- x5 [2H] Blessing Bead EXP
- x5 [2H] Blessing bead WEXP
Troubleshooting and isolation is ongoing, we are continuously coordinating with the tech team to expedite the fix.
Please note that the downtime package shall be awarded once the issue has been resolved. Thank you for your patience and understanding.

Update August 22 2016

Connectivity Status August 22 update
Connection difficulty for Perfect World, Cabal, Assault Fire and Audition are still on-going. We are in contact with our server host and exhausting all possible fix to resolve the issue as soon as possible.
Thank you all for your patience and will post updates as soon as we have any.



Compensation packages will be released soon so please stay updated by tuning in to CABAL PH Facebook, or CABAL PH Official Forums.

Sources: Cabal PH Facebook Status / Status

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